ANZ, Market Street, Sydney

I always go in the ANZ ATMs because they have the lowest rates for withdrawal of VTM, the Visa travel money, and I am a student so do not have to be wasting money around.

Waiting for ages before talking to someone.. Lame

What a bunch of cowboys. I submitted my application for merchant services about two weeks ago. I was told it would take about 7 days to get an answer. Since then I've called the contact number three times to check on my application. Each time I've asked to speak to the Jay Andres, the guy who processed my application. Each time I left a message for him to call me back, and not once has he return my call. If you're thinking about using their services, think twice. Are you going to need to speak to someone on the phone from time to time? If so I suggest going else where because these guys haven't got a clue about customer service or even etiquette!

Great service and quick to work buy the tellers to complete my transactions. If you need a bank this is the place to go!