OAMPS Insurance Brokers, 1/21 Teddington Road, Burswood

Address

Address: Level 1/21 Teddington Road, Burswood WA, Australia

GPS: -31.968894, 115.893933
Website: http://www.oamps.com.au/
Google+ page: https://plus.google.com/102427143923457352061/about
Phone number: +61 8 6250 8300

Openning hours

Monday 8:30 - 17:00
Tuesday 8:30 - 17:00
Wednesday 8:30 - 17:00
Thursday 8:30 - 17:00
Friday 8:30 - 17:00

Customers reviews

Total rating: 1.67/5, rated 1x
OAMPS Insurance Brokers
14.10.2013
: aggregate rating: 1/3
"Sorry... we can't help you." I was informed that my policy is held in Victoria and therefore no-one could help me with my querie. I suppose that's just how it is, but certainly it gives the feel that customer service is difficult as a West Australian member. It really didn't impress me that when I called, the phone was answered with a straight "Hello??" with no explanation of where I was calling nor was there an apology or explanation for such an abrupt greeting.. i.e saying something like: "Sorry I thought it was an internal transfer, how may I help you" would have been much appreciated, instead I had to ask where I was calling, and the receptionist was very cold with me. I feel like I have received an absolute ZERO for customer service... but that's okay because my policy is held in another state, so its not their problem. Fair enough? -I'm not so sure. Perhaps if this is the case they shouldn't trade under the same name.
overall: 1/3