Berry's Electrical Service Centre

BERRY'S ELECTRICAL CAME TO OUR HOME TO FIX A WASHING MACHINE WE WERE TOLD ONLY A SWITCH IN THE MOTHER BOARD, WHAT THEY FAILED TO SAY WAS THIS JOB WILL COST YOU OVER $400:00 ,IT CAME IN AT $420:00, I BOUGHT A WASHING MACHINE BRAND NEW FROM HARVEY NORMAN IN MARYBOROUGH FOR $448:00...... THE DAY THEY INSTALLED THE SWITCH DUE TO US WAITING FOR 3-4 WEEKS FOR IT, MR BERRY. HAVE YOU EVER HEARD OF DUTY OF CARE, DID YOU GIVE A QUOTE FOR THE JOB ( NO )YOU DID NOT, BUT YOU DID SAY WE CHARGE AN $80:00 CALL OUT FEE, SO WE HAVE NOT PAID AS YET AS THERE ARE QUESTIONS WE WOULD LIKE TO ASK..... SO NOW OUR THREE MONTH OLD GAS COOKER HAS A GAS LEAK AND EL GAS HAVE TOLD US NOT TO USE THE STOVE AS IT IS IN A VERY DANGEROUS SITUATION,,,, FAMILY HAVE COME DOWN FROM CAIRNS WITH A 9 MONTH OLD CHILD THREE DAYS AGO THE STOVE FAILED TWO DAYS AGO.....AND YOU WONT COME AND FIX OUR STOVE BECAUSE WE OWE YOU SOME MONEY..HOW PATHETIC ARE YOU MR.BERRY !!!!!! THE JOB IS UNDER WARRANTEE,, THE STOVE CARRIES A TWO YEAR WARRANTEE , SO YOU WILL BE PAID BY THE MAKERS..... WE GIVE YOU A NO STAR RATING,MR BERRY.. WHEN MRS WOGANDT TOLD ME OF YOUR ACTION I WAS GOBSMACKED AT YOUR UNCARING ATTITUDE , AND YOU WERE TOLD THIS AND STILL YOU REFUSED AND TOLD HARVEY NORMAN YOU WONT BE DOING IT SHAME MR BERRY SHAME ON YOU !