BFGoodrich
21.06.2011
Anonymous user:
aggregate rating:
0/3
-Waited 3 months for new tyres, 1 month later than originally informed. -When I arrived for fitting, all I heard was complaining from the original salesman about price rises he was suffering. -After 1 hr45, it was time to pay. I was then told $355inc. GST for each tyre. -I said that I was quoted $339 inc. GST and I had it in writing. -The salesman had a hissy fit and said that he may as well take them off the car. -If I hadn't already waited 3 months, and didn't have a screw in 1 tyre and 2 other bald with canvass showing I would have gladly gone elsewhere. -The salesman said would I come to a compromise? I said OK and we settled on $445 inc. GST for each of the 4 tyres. The inflated price didn't concern me; it was being made to feel bad for querying what I was quoted. -I can't knock the workmanship and the fitting was very professional. -I have had this brand of tyre before and don't believe there will be a problem there. -So therefore I will never return or recommend this business to any friends or colleagues. -Totally dissatisfied with the customer service of one particular salesman.
overall: 0/3