Brian Bay & Co, 53 Kingsway, Glen Waverley

We went there to have our tax lodge ..The accoutant promised to log our tax the next day but three weeks later, I rang them just to check whether they have lodge our tax return. NO after 3 weeks later!! They claimed that they need more information & claimed that they have tried to contact us. They tried to blame my husband's mobile not working, funny enough I just talked to my husband on our mobiles yesterday. Customer service on the phone is terrible & they need more training in that area. I actually know more about the tax than the accountant himself. Couple times i have to correct him & asked him to check the ATO website just to be sure. If i never ring them , our tax application will be still sitting in their office till who knows when. Will i recommend this accountant , NO...there are so many other accountants out there. Just learnt from our mistake and go somewhere else!!