Customers reviews
Total rating: 2.5/5,
rated 2x
Concord Dental Practice
03.09.2012
Jessica Trochei:
aggregate rating:
3/3
Always a great service. Dr Tsun always provides a quality treatment using modern techniques to improve comfort and long term preventative care. Very happy with the service provided and I always recommend Jonathan to others. Thank you!
quality: 3/3
Concord Dental Practice
10.05.2011
Anonymous user:
aggregate rating:
0/3
Be very careful! I was quoted $60 for a check-up which is all I asked for. When I came to pay at the end the bill was $200!!! They added on all sorts of extras - none of which I had asked for. At no time did the dentist ask me if I wanted a polish or any flouride etc - she just did it. I assumed it was part of the check-up as it has been at other dentists. When paying the bill, the receptionist kept adding $30 for this and $40 for that until a total of $200. I was totally shocked as I had reiterated at the booking and when I got into the dentist chair that I only wanted a check-up. I argued the issue and they did relent to letting me just pay the $60 but it was all very embarrassing and I felt really cheated. Very bad business practice. I will not be using them again.
overall: 0/3