Desert Palms Alice Springs

I stayed here for 28 days at my companies expense. The 'self contained' villas are barely apropriate, the extraction fan in the kitchenette never worked. The bedside lamps never worked. The tap in this so called kitchenette dripped continously the whole time I stayed there, dispite repeated requests to have the washer changed. But they didn't hesitate to fleece me of $220 when my room key was misplaced. I recommend you stay somewhere else.

I've stated here a few times. The room I stayed in had a heater that didn't work. However camping was cheap the second time and quiet being just out of town a bit.

Well I stayed two nights in this "resort" and from the minute I arrived, I wanted to leave. A young lady in reception was the rudest person I have ever met. My company had advised prior to me attending that I was going to be in early and that I would pay extra for a room (it was even on the booking slip in the office!). The advertised price was $89, I was charged $121.50 per night!!!! Then when I got there, I was THROWN a map and told that I could not get into a room until after 2pm and just walk to town. Due to the fact I could not get changed and did not feel like walking to town in Jeans and a shirt, I decided to sit in the shade beside the pool. Well if you do this, please do not go to reception and buy a drink. As there is no such thing as service with a smile. Then when finally allocated a room (at 1.30pm after advising Damian that I had been waiting since 9.30am), I proceeded to a room that stank of stale smoke. Checked the TV and oh look no reception. The sinks stank of rotting food, sheets had stains on them and the carpet was disgusting. Tie that in with broken and unsafe lamps and this was just "great"! When walking anyway in the grounds, watch out for the young dark haired "man" as the way he drives the company ute and golf buggy with speed it would beat Mark Webber. I left my room from 8am and returned at 3.30 only to find that someone had been in there! It must have been housekeeping as the bed was made BUT nothing else was done. All in all, I was hoping this would be a great place to come back to as I will be working more and more in Alice Springs, but I will not be coming back here ever again. The only good thing about this experience was chatting with Damian and the singing and dancing young lady I met at reception when leaving on Saturday

From the moment we got picked up from the airport, Desert Palms Resort looked after us. The cabins were great. I read below they were dirty... but ours were all fine - neat and tidy. They recommended a three day rock trip, and even with a really late return, our baggage had been put back into our rooms and beds turned down. After 3 days of dirt... their extra effort to make us feel great was really appreciated :) I would definitely recommend Desert Palms as THE PLACE TO STAY in Alice Springs.