Customers reviews
Total rating: 2.78/5,
rated 2x
The Antique Polishers
18.05.2013
mike brewerton:
aggregate rating:
2.67/3
I have known the polishers for a while now and have had some very small silver frames repaired .The care and service has been excellent and faultless.I have brought a stunning side board that had been restored with great care and attention . I have found the quality of the workmanship to be faultless and not over done . The staff are friendly and will go the extra mile to make sure that my job is done to satisfaction .My response is due to the comment above. It would almost seem that the women must have damaged the item after leaving the shop and now blames the shop owner .I have never seen damaged items in the polishers shop and would suggets this women (whoever she thinks she is ) is not being honest nor fair . Michael Brewerton Architect
quality: 3/3, appeal: 2/3, service: 3/3
The Antique Polishers
18.05.2013
Elise Costello:
aggregate rating:
0.67/3
Buyer Beware of The Antique Polishers! Yesterday I bought a pretty Aynsley cup, saucer and plate for $65. When I got it home and put tea in it the cup had a hairline crack in it becoming obvious because of the tea. I rang to leave a message even though it was after hours and I returned this morning to ask for a replacement. They refused. The Office of Fair Trading states that a consumer can rely upon a guarantee that if an item is not fit for the purpose for which it was made, you have a right to a refund or a replacement. Regrettably, I must now take the matter to the authorities as they will not honour the guarantee.
quality: 0/3, appeal: 2/3, service: 0/3