A-Plan Kitchens

We chose A-Plan after going to two other companies for quotes. We met with Sue who reviewed our home renovation plans and came up with a wonderful design. It was refreshing to talk with someone who listened and understood what we wanted. Her design took full advantage of the open style living that our young family needed.We are now the owners a super-functional and stylish kitchen that compliments our lifestyle. Its a wonderful feeling when visitors come to your home and tell you 'what a beautiful kitchen you have'. We were so pleased with our kitchen concept we had Sue design our laundry and every built in cupboard in our home. That included every bedroom, hallway and storage area. We cannot be happier with the complete service we received from A-Plan starting from the friendly advice, amazing design and quality of installation. I absolutely recommend their services to anyone.

A-Plan Kitchens helped me transform my old 1970's kitchen into a fantastic new space with modeern appliances and storage for everything. They were courteous on time and reasonably priced. There is a broad range of finishes and colours to choose from. The staff are very experienced and knowledgeable. The installation team was punctual and tidy. I cannot recommend them more highly.

WARNING: STAY AWAY!!! I found A-Plan to be the most expensive and the most dishonest out of my 4 quotes, and after 2 months my kitchen remains unfinished. Sue changed my quote 3 times due to “mistakes” after I had paid a non-refundable deposit and even sent a quote with 2 different amounts. I caught Sue trying to cut costs by installing double cabinets, when the quote had them as single. Sue made numerous attempts to increase the cost for example saying that there is an extra 300mm of bench she needed to charge me for, even though I had to pay for a check measure that A-plan did. I arrived in the show room to sign off the contract. Sue then cancelled our appointment as she raced off to to try and sell another customer. I was left in the showroom alone signing their contract for a 15k kitchen. Michael assured me that they would look after me. PLEASE DO NOT TRUST THESE GUYS! The kitchen was partially installed on August 24th and remains unfinished. A-Plan demands full payment before the kitchen arrives on site and then will not come and fix defects unless you pay them more money. For example in a meeting with my interior designer we advised Sue that we wanted no handles on the polyurethane doors. Sue incorrectly placed handles. When I politely raised this concern both Sue and Michael were incredibly rude and aggressive and refused to fix this unless I paid in excess of $1000 for the new doors, even though it was Sue's mistake. My experience with these guys has been a nightmare, not to mention they delivered the kitchen to the wrong address. Michael and Sue are both bullies and have a sales script boasting that they have been in business for over 35 years. I wish I had never used A-Plan, they were expensive, the product was not what I requested, and they take absolutely no responsibility for their mistakes. This is the first online review I have ever written and if it helps one person I will be happy. My kitchen still remains unfinished. Please be warned – stay right away from this unscrupulous business.

Michael and his team are very helpful, they think outside the square to come up with an agreed solution that meets function and style, I intergrated my laundry and kitchen and it looks mordern and is easy to use. the installers are polite and hard working. I am loving my new kitchen and bathroom joinery.