Bridal Creations
16.04.2010
Anonymous user:
aggregate rating:
0/3
Absolutely disgusted with the service my husband and I had received from bridal creations. My centre pieces did not turn up on the day, so you can imagine the look on my face as I walked in to my wedding and saw the bare tables! When my husband called them the next day to ask what had happened they refused to take ownership and apologise. They believed it was our fault because we should have checked the invoice properly to see that the centre pieces had not been added. I had contacted them months before my wedding via email, phone messages and directly speaking to them to tell them we would like to go ahead with the centre pieces. Confirmation from them through email and over the phone was given to me. We have all the evidence of these confirmations and all we wanted was an explanation and apology at the very least, but obviously that was to hard for them. Our wedding was perfect except for the experience from bridal creations. Would not recommend them to any future brides!
overall: 0/3