KFC, Pacific Highway, Asquith

Staff were not polite at all. Chips were cold and old. Chicken strips snack box only came with one small piece of chicken. Very bad experience

We drove through the drive through at around 7pm and ordered a dinner box for the family. I was informed that the chicken was being cooked and would be a 3-5 minute wait. I thought that was reasonable for fresh cooked chicken so we paid and then pulled into the waiting bay. We then sat in the waiting bay as another car pulled up beside us to wait. We then waited for about 35-40 minutes when the employee walked out with the car next ours meal. So we had been waiting longer and they got theirs first! I then asked the girl how much longer did we have to wait and why did they get theirs first to which she said they didnt have enough chicken for ours so they served other first and we had to wait another 10-15 minutes. I then asked for my money back instead. She then took another 10 minutes to come back with my money. I couldnt believe that no body had communicated with us for the entire time, that cooking chicken for us took so long and that we were made to wait while they served other people. I think waiting over an hour in total to get our meals would have been rediculous. Also being told lies about waiting time was disgusting business. I sincerely hope you repremand this store because we will not be going to KFC for our regular fast food tuesdays with the family. We then went to MCdonalds and not only did we not have to wait but they served us with a smile, asked if we needed anything else like extra napkins. I really hope you raise your standard before you lose extra customer!

Staff can be a little erm unintelligent. I personally got ripped off there once.

I love this KFC. Great good for all the donksters out there.